Toll Free Number for Software and IT Companies

Phone System For Software And IT Companies

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GET PHONE SYSTEM FOR YOUR SOFTWARE COMPANY

With our personal experience, we will surely tell that you just can save 20% to 30% of your time on each client interaction with customers when you have the most effective business phone system for your software & IT company. VOIP system for software company offers a really professional feel to its client communication team, delighting the customers with features such as IVR and welcome message. once your business is growing by leaps and bounces you should get a virtual phone system for your software company. If you are a software or an IT company that desires to scale the business and reach customers and prospects all over the globe, this is a must-have solution. the reason is very simple and practical. it will enable you to connect you with your customers and prospects worldwide, offer them support, make sales calls, do surveys, etc.

The business phone system for IT and software firms is like lifeblood. If you’re taking offshore projects or have customers worldwide or want to create a business internationally. The cloud-based phone system will help you and every team member in your company. May it be, your project manager, product manager, account manager, support executive or sales team member. one in all the best advantages it provides that you can transfer the calls within teams very seamlessly and with a hassle-free business phone system.

It is said that any company who has 500+ employees has a presence in multiple countries. that means that teams should be able to communicate among themselves at any given point and time. The virtual phone system is one of the ways to bring teams closer and communicate quicker. It helps in reducing communication gaps and a faster response to your customers and prospects.

What you Get by Enrolling

Collaborate with your team members by assigning a number to each teammate. When unavailable set up smart call forwarding directly to their cell phone. No more missed calls!

Call Transfer

The call transfer feature allows you to redirect a connected call from your phone number to a team member.

Call Conference

It’s a feature that will allow you to add a 3rd person to your two-way call and switch it into a 3-way conference.

Call Queuing

A call Queue places incoming call in a line when the agent is busy attending other customers.

Call Barging

Call Barging is when a supervisor who is silently monitoring the call decides to enter the conference bridge.

Get Local Phone Numbers

Get phone numbers of different states and look local to your customers.

Smart Call Forwarding

Each user can choose to have calls forwarded to several phones, to remain reachable even on-the-go.

Team Collaboration

Manage your calls, clients and teammates instantly. All in one place.

Ring All

All users associated with a number will receive a call at the same time, and any one of the users can start a conversation.

Call Recording

Record every call on each of your numbers to better monitor your performance as a team.

Voice Mail

Receive voicemails by email in your inbox. Play them directly from your email.

Call Analytics

Track your phone support performance. Measure the % of missed calls, call load of each teammate, etc.

On Hold Music

On Hold Music from Viral Bizz is a great way to keep your callers happy and engaged while on hold or upload your own custom music.

SETUP YOUR PHONE SYSTEM IN LESS THAN 3 MINUTES

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Frequently Asked Questions

What is a Virtual number?

This is a full-fledged local, mobile, landline, a number for abroad usage, which belongs to a certain country and is owned by a person, so actually, it is represented by inbound call forwarding. Usually, all calls are forwarded to a landline, cell phone or SIP. There are such VoIP phone numbers as for calls, fax, SMS, toll-free, multichannel, free DID number.

Can I pick a number before I buy it?

If a provider can give us a list of numbers, then you can pick a number. If not, a random number will be connected. If you want to get a phone number, please, write a ticket and then we could send you a list of all possible numbers.

May I have a phone number for a trial period?

No, we do not give virtual numbers for a trial. All services are tested and function well, so there is no need for doubts about their quality. In case you need a trial period, write to our technical department.

What phone numbers you offer?

We offer virtual numbers, which belong to more than 120 countries around the globe, multichannel and phone numbers for calls, SMS messages and faxes, and toll-free.

Do I have to buy special equipment to make calls?

No, you do not have to buy additional equipment. You can use a landline or mobile phone, Skype, SIP.

How long does it take for the balance to recharge?

It depends on the chosen payment method. Automatic payments are topped up almost at once. If it is money sending directly to the wallet, it can last from 30 minutes to 24 hours. Payments via cards can be received for 3 days. For a more detailed piece of information according to the period of recharging for your method, please apply to Freezvon support.

Can I find out call history on my profile?

Yes, of course. All information about your calls can be seen on personal accounts.

What do I have to do to buy a virtual number?

First of all, you have to register on our website, order a necessary service and pay for it. Additionally, you should be aware that some countries require identity documents such as a passport or ID-card data or any other personal information.

How much do virtual numbers cost?

The price of purchasing and using a particular virtual telephone number depends on the country, which it belongs to. You can learn more about our prices on Pricing page.

Can I forward calls to multiple devices?

Yes. You can even create call forwarding settings to ring different devices according to custom rules or all at once.

What other services can VIRALBIZZ offer to help my business?

In addition to the best vanity phone numbers for business, popular services from VIRALBIZZ include Email Marketing and SMS Marketing.