Smart Call Manager Service

Viral Bizz Cloud-Based Smart Call Manager Service has all the features to efficiently manage your inbound, outbound or a combination customer call center.

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What is a Smart Call Manager Service?

Based on Cloud telephony solutions smart call manager has the following rich features to take care of routed calls. It can convert your own mobile number to a Customer Care Number, IVR, Toll-Free number or a Missed call number using smart 10 Minutes user-friendly technology.

How Businesses Leverage Vanity Number Solutions

Companies across verticals have benefited from our Vanity Number solutions and services

Real Estate

Our clients across the real estate sector have, on an average, managed to improve their lead generation by up to 40% simply by using ViralBizz Vanity Numbers

Retail

Track the exact location of your leads and determine the important incoming call hours for your business with your ViralBizz Vanity  Number.

Marketing

Track and analyze which channel is drawing maximum output on your investment. VrialBizz vanity numbers help to track leads and increase ROI.

How our Vanity Number Services help

Here’s how ViralBizz Vanity Number 844 number helps businesses

Easy CRM Integration

Integrate your vanity number with leading CRM software and automatically add customer data.

Custom Features

Every vanity telephone number includes 10+ business features like advanced call forwarding at no extra cost.

Real Time Analytics Dashboard

Access call logs in real-time, hear recordings of your calls. Draw valuable business insights with a customizable data dashboard

Whitelist & Blacklist

Set caller preference, alternately, prevent misuse by blocking unwarranted callers from spamming your vanity number.

Business Features

Advanced routing, voicemail services, detailed analytics, and many more features automatically included at no extra cost.

Auto Call Routing

Handle large call volumes, configure call timings akin to your working hours and direct calls to your personal number

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What you Get by Enrolling

Collaborate with your team members by assigning a number to each teammate. When unavailable set up smart call forwarding directly to their cell phone. No more missed calls!

Call Transfer

The call transfer feature allows you to redirect a connected call from your phone number to a team member.

Call Conference

It’s a feature that will allow you to add a 3rd person to your two-way call and switch it into a 3-way conference.

Call Queuing

A call Queue places incoming call in a line when the agent is busy attending other customers.

Call Barging

Call Barging is when a supervisor who is silently monitoring the call decides to enter the conference bridge.

Get Local Phone Numbers

Get phone numbers of different states and look local to your customers.

Smart Call Forwarding

Each user can choose to have calls forwarded to several phones, to remain reachable even on-the-go.

Team Collaboration

Manage your calls, clients and teammates instantly. All in one place.

Ring All

All users associated with a number will receive a call at the same time, and any one of the users can start a conversation.

Call Recording

Record every call on each of your numbers to better monitor your performance as a team.

Voice Mail

Receive voicemails by email in your inbox. Play them directly from your email.

Call Analytics

Track your phone support performance. Measure the % of missed calls, call load of each teammate, etc.

On Hold Music

On Hold Music from ViralBizz is a great way to keep your callers happy and engaged while on hold or upload your own custom music.

Frequently Asked Questions

What is a vanity number?

A vanity number can be a local or toll-free number that a subscriber requests an easily remembered sequence of numbers for marketing purposes.
The easiest way to justify what a vanity number is by providing you with some examples.
Supermarket giant Lidl uses vanity number 0900-LIDLINFO for its customer service within the Netherlands.
Another example, a U.S based flower delivery service use 1-800-FLOWERS for their customers.

Do Vanity Number increase business?

Vanity numbers greatly improve a prospect’s recall ability, which additionally improves the possibilities that they will pick up the phone and call when they have a requirement for the products or services offered by the businesses utilizing the numbers. They also instill a sense of trust in potential callers. customers have been conditioned to associate 1-800 telephone numbers with large, established, and trustworthy businesses, regardless of how large or how small an organization may actually be.

Do callers get charged when the call on vanity numbers?

Vanity numbers dialed by anyone across the country while not being charged for it. the company that owns the vanity number bears the charges of that no-call cost for the end-customer and pays an additional premium per call.

What are the advantages of a vanity number?

Indian analysis has shown that the use of vanity numbers leads to a significantly higher conversion rate for businesses. according to the analysis, incoming phone calls can go up by as much as 290% when a vanity number is used, as compared to using a regular telephone number.

Can I forward calls from my vanity business number to my mobile device?

Yes, you can forward calls to mobile devices, landlines, and virtual phones anywhere in the world.

How to get vanity number in India?

Please contact us to get a detailed report on this according to your requirements.

What kind of people use Vanity numbers?

All kinds of businesses buy vanity numbers – be it a one-man startup, SME or an enterprise. It is an excellent way of getting more traffic to the website or business and increasing conversions.

How long does it take to get a vanity phone number?

In most cases, ViralBizz provides vanity phone numbers in 24 – 48 hours or less. However, this process can be expedited by request. If your custom phone number is already in our inventory we can activate your service immediately.

Can I forward calls to multiple devices?

Yes. You can even create call forwarding settings to ring different devices according to custom rules or all at once.

What other services can VIRALBIZZ offer to help my business?

In addition to the best vanity phone numbers for business, popular services from VIRALBIZZ include Email Marketing and SMS Marketing.