Toll Free Number for E-Commerce Business

Phone System For E-Commerce Business

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GET PHONE SYSTEM FOR YOUR E-COMMERCE BUSINESS

With increasing competition within the retail and E-commerce marketplace, reliable and clear communications with customers are becoming very important. To thrive in this competitive retail environment, retailers are looking forward to making proficient use of technology.

Stepping up the game with retail VoIP phone systems can help keep the communications consistent. The retail cloud telephone system can form an integral part of a retailer’s set up and aid him to deliver outstanding customer service. Besides, they lower the operating prices while making the business run more efficiently.

The VoIP-based telephone system services for retail neither requires any telecommunication infrastructure nor burdens the IT employees for repairs, maintenance or backups. the whole retail VoIP telephone system is hosted on the provider’s server. It enhances customer communication with advanced options and thus adapts to a retailer’s business requirements.

Acclaimed as a leading provider of VoIP phone services, ViralBizz is the best telephone service provider for retail agencies and the Ecommerce industry in India. It offers a simple set up while reducing the overall communication cost. ViralBizz holds experience in providing phone system services for retail and E-commerce with its enhanced features and cost-effective alternative to ancient phone systems.

Through ViralBizz’s cloud telephone service for retail, retailers can collaborate with customers on their devices through voice calls irrespective of where they are situated. ViralBizz signifies its price by offering excellent VoIP phone solutions for retail with an attractive blend of voice and data.

Below are the striking features and benefits of a retail cloud phone system for the retail and E-commerce industry from ViralBizz.

What you Get by Enrolling

Collaborate with your team members by assigning a number to each teammate. When unavailable set up smart call forwarding directly to their cell phone. No more missed calls!

Call Transfer

The call transfer feature allows you to redirect a connected call from your phone number to a team member.

Call Conference

It’s a feature that will allow you to add a 3rd person to your two-way call and switch it into a 3-way conference.

Call Queuing

A call Queue places incoming call in a line when the agent is busy attending other customers.

Call Barging

Call Barging is when a supervisor who is silently monitoring the call decides to enter the conference bridge.

Get Local Phone Numbers

Get phone numbers of different states and look local to your customers.

Smart Call Forwarding

Each user can choose to have calls forwarded to several phones, to remain reachable even on-the-go.

Team Collaboration

Manage your calls, clients and teammates instantly. All in one place.

Ring All

All users associated with a number will receive a call at the same time, and any one of the users can start a conversation.

Call Recording

Record every call on each of your numbers to better monitor your performance as a team.

Voice Mail

Receive voicemails by email in your inbox. Play them directly from your email.

Call Analytics

Track your phone support performance. Measure the % of missed calls, call load of each teammate, etc.

On Hold Music

On Hold Music from Viral Bizz is a great way to keep your callers happy and engaged while on hold or upload your own custom music.

SETUP YOUR PHONE SYSTEM IN LESS THAN 3 MINUTES

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Frequently Asked Questions

What is a Virtual number?

This is a full-fledged local, mobile, landline, a number for abroad usage, which belongs to a certain country and is owned by a person, so actually, it is represented by inbound call forwarding. Usually, all calls are forwarded to a landline, cell phone or SIP. There are such VoIP phone numbers as for calls, fax, SMS, toll-free, multichannel, free DID number.

Can I pick a number before I buy it?

If a provider can give us a list of numbers, then you can pick a number. If not, a random number will be connected. If you want to get a phone number, please, write a ticket and then we could send you a list of all possible numbers.

May I have a phone number for a trial period?

No, we do not give virtual numbers for a trial. All services are tested and function well, so there is no need for doubts about their quality. In case you need a trial period, write to our technical department.

What phone numbers you offer?

We offer virtual numbers, which belong to more than 120 countries around the globe, multichannel and phone numbers for calls, SMS messages and faxes, and toll-free.

Do I have to buy special equipment to make calls?

No, you do not have to buy additional equipment. You can use a landline or mobile phone, Skype, SIP.

How long does it take for the balance to recharge?

It depends on the chosen payment method. Automatic payments are topped up almost at once. If it is money sending directly to the wallet, it can last from 30 minutes to 24 hours. Payments via cards can be received for 3 days. For a more detailed piece of information according to the period of recharging for your method, please apply to Freezvon support.

Can I find out call history on my profile?

Yes, of course. All information about your calls can be seen on personal accounts.

What do I have to do to buy a virtual number?

First of all, you have to register on our website, order a necessary service and pay for it. Additionally, you should be aware that some countries require identity documents such as a passport or ID-card data or any other personal information.

How much do virtual numbers cost?

The price of purchasing and using a particular virtual telephone number depends on the country, which it belongs to. You can learn more about our prices on Pricing page.

Can I forward calls to multiple devices?

Yes. You can even create call forwarding settings to ring different devices according to custom rules or all at once.

What other services can VIRALBIZZ offer to help my business?

In addition to the best vanity phone numbers for business, popular services from VIRALBIZZ include Email Marketing and SMS Marketing.