IVR System for your Business
Professional IVR service configured through a local phone number interacts with customers and routes calls to the appropriate department
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ViralBizz Professional IVR System
Get more leads with our cloud IVR system
With ViralBizz customized IVR system (IVRS), your IVR addresses callers by their name and directs them to an appropriate agent based on his call history, purchase history and location.
Boost agent productivity
ViralBizz cloud IVR solutions enable customers to handle most queries like billing, basic info, etc. by themselves. The IVR would enable your agents to invest time on more complicated consumer issues.
Get a professional image for your business
Use your IVR system to reply to all client queries professionally. reduce caller waiting time and direct them to the concerned department or agent to an extremely organized business communication system with an IVR number
Use ViralBizz IVR system to handle a large call volume
Forget about the peak hour call load with ViralBizz cloud IVR solutions and handle up to 50 calls concurrently
Create a personalized experience for your customers
How the best IVR technology in India improves customer experience
- Viral Bizz customized IVR system greets you by your name which creates an excellent impression on your callers. and also the IVR predicts why your customers are calling based on their interaction history. intelligently directs you to the correct menu option. No need to navigate a sophisticated menu and waste your time.
- Create IVR system in regional languages with accents and dialects native to the callers’ geographic location and sensible route them to local agents
Frequently Asked Questions
What is a virtual number?
A virtual number can be a local or toll-free number that a subscriber requests an easily remembered sequence of numbers for marketing purposes.
The easiest way to justify what a vanity number is by providing you with some examples.
Supermarket giant Lidl uses virtual number 0900-LIDLINFO for its customer service within the Netherlands.
Another example, a U.S based flower delivery service use 1-800-FLOWERS for their customers.
Do Virtual Number increase business?
virtual numbers greatly improve a prospect’s recall ability, which additionally improves the possibilities that they will pick up the phone and call when they have a requirement for the products or services offered by the businesses utilizing the numbers. They also instill a sense of trust in potential callers. customers have been conditioned to associate 1-800 telephone numbers with large, established, and trustworthy businesses, regardless of how large or how small an organization may actually be.
Do callers get charged when the call on virtual numbers?
virtual numbers dialed by anyone across the country while not being charged for it. the company that owns the virtual number bears the charges of that no-call cost for the end-customer and pays an additional premium per call.
What are the advantages of a virtual number?
Indian analysis has shown that the use of virtual numbers leads to a significantly higher conversion rate for businesses. according to the analysis, incoming phone calls can go up by as much as 290% when a virtual number is used, as compared to using a regular telephone number.
Can I forward calls from my virtual business number to my mobile device?
Yes, you can forward calls to mobile devices, landlines, and virtual phones anywhere in the world.
How to get virtual number in India?
Please contact us to get a detailed report on this according to your requirements.
What kind of people use virtual numbers?
All kinds of businesses buy virtual numbers – be it a one-man startup, SME or an enterprise. It is an excellent way of getting more traffic to the website or business and increasing conversions.
How long does it take to get a virtual phone number?
In most cases, ViralBizz provides virtual phone numbers in 24 – 48 hours or less. However, this process can be expedited by request. If your custom phone number is already in our inventory we can activate your service immediately.
Can I forward calls to multiple devices?
Yes. You can even create call forwarding settings to ring different devices according to custom rules or all at once.
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